Privacy Policy

HighGear Velocity may use artificial intelligence providers and internal processing tools to help generate, revise, classify, or optimize listing copy, captions, reminders, and related dealership content. Users remain responsible for reviewing AI output before publishing and for ensuring vehicle information, pricing, claims, and offers are accurate and lawful.

We do not sell personal information. We may share information with service providers and partners that help us operate the Service, including hosting, storage, analytics, security, customer support, email, SMS, payment, AI, DMS, CRM, and connected social-platform providers. We may also share information when you direct us to publish, sync, or transmit content to a third-party platform, when required by law, to protect rights and safety, or in connection with a merger, financing, acquisition, reorganization, or sale of assets.

If you provide a mobile number or opt in to text messages, we may send service-related or promotional text messages where permitted. Message and data rates may apply. You may opt out by replying STOP and may request help by replying HELP or contacting us. Mobile information, text-message opt-in data, and consent records are not shared with third parties or affiliates for their marketing or promotional purposes. Service providers may process this information only as needed to support messaging, customer service, security, or delivery of the Service.

We may use cookies, local storage, pixels, tags, logs, and similar technologies to keep users signed in, operate the website, remember preferences, measure performance, understand usage, troubleshoot issues, prevent fraud, and improve the Service. Third-party tools may process limited usage or device data on our behalf. Browser settings may allow you to block or delete cookies, but some Service features may not work correctly without them.

When you connect Facebook, Instagram, a DMS provider, a CRM, or another third-party service, that provider's terms and privacy policies also apply. We request and store only the access needed to perform the actions you authorize, such as showing available Pages, saving a Page selection, syncing inventory, or publishing approved content. You can disconnect integrations from the Service where available or by contacting us.

We retain information for as long as reasonably necessary to provide the Service, maintain accounts, support dealership operations, comply with legal, tax, accounting, and security obligations, resolve disputes, enforce agreements, and maintain backups. When information is no longer needed, we will delete or anonymize it where reasonably practicable.

We use reasonable administrative, technical, and physical safeguards designed to protect information, including access controls and encryption in transit. Certain third-party access tokens are stored encrypted. No internet or electronic storage system is completely secure, and we cannot guarantee absolute security. You are responsible for protecting your login credentials and for activity under your account.

Depending on your location, you may have rights to request access, correction, deletion, portability, or restriction of certain personal information, or to withdraw consent where processing is based on consent. You may also opt out of promotional emails by using the unsubscribe link in the email. Transactional and service-related messages may still be sent. To make a request, contact us at the address below.

The Service is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps.

We and our service providers may process information in the United States and other locations where privacy laws may differ from those in your jurisdiction. By using the Service, you acknowledge that information may be transferred to and processed in those locations.

We may update this Privacy Policy from time to time. Updates are effective when posted unless a later effective date is stated. Material changes may be communicated by email, in-app notice, or another reasonable method.

Questions, privacy requests, data deletion requests, or accessibility requests can be sent to support@highgearvelocity.com. Data deletion instructions are also available at highgearvelocity.com/data-deletion.